LaschoCards Pokémon Karten Shop Banner

FAQ

Questions about the online shop and the Pokémon TCG

FAQ

Orders

Can I cancel my order?

Customers have the option to cancel their order after prior consultation with LaschoCards, provided the order has not yet been processed or shipped. A processing fee of 9% of the order value will be charged for each cancellation to cover incurred payment and administration costs. Orders that have already been processed cannot be canceled.

Lascho, I want to talk to you

We want to talk to you too! Contact us with any questions, concerns or feedback. We will get back to you within 48 hours. However, please note that inquiries sent on Fridays will not be responded to until the following Monday, or possibly sooner.

Shipment

Which countries do you ship to?

We currently only ship to Switzerland and Liechtenstein. For inquiries about shipping to other countries, please contact us.

How long does it take to receive my order?

Standard shipping usually takes 3-4 days (PostPac Economy) and express shipping takes 1-2 days (Post Pac Priority)

Free delivery for orders over 120 CHF via express delivery!

Offers

Do you offer original Pokémon cards?

Yes, at LaschoCards.ch we exclusively offer original Pokémon cards. We place great value on authenticity and quality. You can be sure that every card and box you buy from us is 100% genuine.

Are you looking for more answers?

Any other questions or concerns? Contact us!

Trending

View all

service

  • Payment methods

    TWINT, invoice, PayPal, credit card - fast and secure!

  • Free Shipping

    From CHF 120.- order value

  • Lightning-fast shipping

    Delivery within 1-2 days

  • Security

    Payments are protected thanks to SSL encryption.

  • Feedback

    Over 3000 satisfied collectors - learn more

  • warehouse

    Trading cards directly from stock in Switzerland

  • Questions?

    We look forward to your message